Like parents, most nurse managers claim to like their employees equally; but, do they? By nature, we develop close relationships with people after working with them for some time. While this is great for developing trust with your full-time staff, your part-time, travel, and per-diem nurses may get left out in the cold. Since per-diem nurses are vital to keep your facility running smoothly 24/7, it’s vital that they feel at home. Here are some tips to help your per-diem staff feel like part of the family.
Include per-diem nurses in training
Even if they work very few hours at your facility, per-diem nurses should have access to the same training as your full-time staff. When they are working on your unit, they must be able to function smoothly with the rest of the team; this won’t be possible if they haven’t received proper training and aren’t familiar with your policies. Training per-diem RNs alongside your full-time staff doesn’t just make them feel valued – it makes them give value. You can be confident that training your employees is never a waste of resources.
Invite them to staff meetings
Regular staff meetings are an essential part of a successful management style. If your per-diem workers aren’t included in these meetings, they may start to feel like second-class citizens. Remember, however, that you can’t expect perfect attendance at staff meetings from an employee who doesn’t work every day. When per-diem employees can’t make it to a staff meeting, be sure to send them an email or provide a copy of the meeting’s notes.
Listen to their concerns
No workplace is free from conflict. Though it might feel natural to take the side of the employee that you know best (who is almost certainly one of your full-time staff members), you can’t let an “us versus them” attitude develop. If word gets out that your per-diem staff consistently gets the short end of the stick, you can expect your per-diem workforce to dry up.
Ask for advice from your per-diem staff
Everyone likes to feel that their opinion matters to their peers. Asking for a per-diem RN’s input on difficult subjects makes them feel like a valued member of the team. And this isn’t an empty show, either. Since they generally have a wide variety of experience at diverse facilities, per-diem nurses can provide crucial advice. I’ve even worked with per-diem RNs who were supplementing their income as nurse managers at other facilities, so they might be more experienced than you imagine.
Building a balanced team
A successful medical facility depends on a balance of part-time, full-time, and temporary workers. Whether you are looking for permanent staff, travel nurses, or per-diem help, MSG Staffing has the answer. Our customized solutions can help you address and solve any staffing needs at your facility. Contact us today to learn how to get started.